Privacy Policy For Insurance App

At Insurance App, we are committed to protecting the privacy and security of your personal information. This Privacy Policy protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide to us, including your ID numbers, contact details, passport details, names, surnames, emails, banking details, and physical address. We also explain how we encrypt your data in transit to ensure its security.

Information Collection

1.1 Privacy principles
You as our user come first. And we will continue to work hard to build and maintain the trust placed in our application. The following principles are applicable the moment you become a user.

  • Accountability – As the responsibility party, we have in place processes to make sure your personal information is processed, safeguarded in a lawful and responsible manner.
  • Processing limitation – We aim to collect lawfully personal information for a defined purpose and where applicable, with the consent of our clients and third parties.
  • Purpose specification- We will only use your personal information for the purposes of what you expect us to use it for. Further Processing limitation- where a processing activity is seen as further processing and this new purpose is inconsistent with the original purpose, we will make sure that our processing activities meet the requirement of the applicable data protection laws.
  • Data quality- We believe in good standing with our clients, user or third parties. We will take reasonable steps to ensure your personal information is accurate, complete and updated and not misleading. We believe that the information provided or collected is reliable and accurate.
  • Transparency- From the get started, we will be open, transparent on how and why we collect their personal information.
  • Security safeguards- We prioritize appropriate, reasonable technical and organizational measures to ensure that confidentiality, integrity and availability of personal information are secured. These measures will also be used to protect personal information against loss, damage, unauthorized destruction or unlawful access.

1.2 Personal information
We collect personal information from you when you interact with us, such as when you apply for a funeral policy, make a claim, or communicate with our customer support. The personal information we collect may include

  • Full names and surnames
  • ID numbers
  • Contact details (e.g., phone numbers, email addresses)
  • Passport details (if applicable)
  • Banking details (for premium payments and claims processing)
  • Physical address

Use of Information

2.1 Processing Purposes:
We use the collected information for the following purposes:

Assessing and processing funeral policy applications
Managing and administering funeral policies
Contacting you regarding policy updates, claims, and related matters
Facilitating premium payments and claims processing
Complying with legal and regulatory requirements
2.2 Data Encryption:
We understand the importance of securing your personal information during transmission. To ensure the confidentiality and integrity of your data, we utilize industry-standard encryption protocols.

Data Retention

3.1 Retention Period:
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once your data is no longer needed, we will securely dispose of it in accordance with applicable laws and regulations.

Data Sharing and Disclosure

4.1 Third-Party Service Providers:
We may engage reputable third-party service providers to assist us in delivering our funeral policy services. These service providers are authorized to process your personal information solely for the purposes specified by Insurance App and in compliance with applicable data protection laws. We take reasonable steps to ensure that these service providers handle your personal information with the utmost confidentiality and security.

4.2 Legal Requirements:
We may disclose your personal information if required to do so by law or in response to a valid legal request, such as a court order or government inquiry.

Your Rights and Choices

5.1 Access and Correction:
You have the right to request access to the personal information we hold about you and to correct any inaccuracies. Please contact us to exercise these rights.

5.2 Opt-Out Preferences:
You may choose to opt out of receiving marketing communications from us at any time by contacting us directly.

Security Measures

6.1 Safeguarding Personal Information:
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction.

6.2 Encryption in Transit:
To ensure the security of your data during transmission, we employ encryption protocols when transmitting your personal information over the internet.

Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our data practices or applicable laws. We encourage you to review this policy whenever you interact with us to stay informed about our privacy practices.